First Time Buyers

Guiding you onto the property ladder with one of life’s biggest decisions

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First Time Buyers

As a first time buyer, the process is an exciting one, however it can also be daunting. JRM Mortgage Solutions have helped hundreds of first time buyers all over the UK to secure the home of their dreams, ensuring a smooth and simple process throughout.

It can be easy to get carried away with the excitement of buying a property, however it is crucial that you take the process one step at a time, ensuring you get the right advice, in a language that you can understand, to avoid any costly mistakes. This is one of many things that JRM Mortgage Solutions will take care of.

Give one of our friendly advisers a call on 0330 333 9990 to see how we can help.

BUYING YOUR FIRST HOME

From our first point of contact, until you walk through the front door of your new home, JRM Mortgage Solutions will guide you through the process step by step, discussing your personal circumstances, such as your income, outgoings, family arrangements, as well as your future plans. We’ll then provide you with expert mortgage and protection advice specific to your needs.

Making sure you can afford your new mortgage is extremely important. We’ll assess your circumstances both now, and in the future, taking into account any possible future interest rate rises, which could affect your ability to repay your mortgage in the future. There are also other costs you will need to consider that you may not have allowed for, such as lender valuation fees and survey costs, as well as solicitors fees and stamp duty, and even moving costs.

We’ll provide you with a full breakdown of all the relevant costs before you commit to your dream home, to ensure that it’s affordable for you.

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GETTING THE RIGHT ADVICE

There are thousands of different mortgage products across the market, so finding the right one for you, at the same time as explaining the process in a language that you understand, is one of may ways JRM Mortgage Solutions really do add value. Going to your bank, or even an estate agent, can limit your mortgage options, and could leave you with a product that doesn’t necessarily provide you with the best overall deal.

With our expert knowledge of the mortgage industry, and access to numerous banks and building societies across the UK, we will find the right mortgage product for you, and will then guide you through the process with minimal stress. JRM Mortgage Solutions also have access to many exclusive mortgage products that are not available on the High Street.

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ONGOING FRIENDLY HELP & SUPPORT

Buying your new home can take a number of weeks, and can be a frustrating process, especially as a first time buyer, as there are a number of different factors that need to be taken into account. We are on hand every step of the way, ensuring that when you have any questions, we are there to answer them. Our friendly approach will reassure you, and allow you to feel comfortable asking, what a lot of first time buyers refer to as the ‘silly’ questions.

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Want to know more about buying your first home?
Give us a call on 0330 333 9990 or email enquiries@jrmmortgagesolutions.com

 

*We do not provide advice on 2nd charge mortgages or bridging loans.*
*Where customers have a need for these types of loan we will refer you to a specialist broker.*
*Your home may be repossessed if you do not keep up repayments on your mortgage.*

Our Latest Reviews

James was by far the easiest person that we dealt with during the process of buying our home. He is professional and friendly and always at the end of the phone ready to talk you through the process. Being first time buyers was daunting but James made us feel at ease throughout and took away any of that stress and nervous-ness. He was so easy to contact and checked in on us even after his part was done. I’ll be recommending him to anyone! Thanks so much James!!
Beth Grace
Beth G.
15:23 10 Dec 19
James could not be more helpful. We had a difficult time with our legals, and James went above and beyond throughout the torrid time. Having never used a broker before I was sceptical, I won't ever be using anyone else now. Keep it up James, theres a pint here for you if you're ever down our way!Karl.
KRS
KRS
21:10 06 Dec 19
Have finally completed our sale with James for our mortgage. Being first time buyers it was daunting heading into the process. However from the very beginning to the end of the sale James was there for us for advice, to answer all questions we had and of course give us a mortgage that suited us. We would receive responses to our emails within an hour or two the vast majority of the time. Even if that's just to let us know he'll get us the answers we need the following day. I have never known a service to be this personal or efficient. We will be returning to James in the future when we decide to move on.
Nick Hanbury
Nick H.
15:32 27 Nov 19
could not ask for a better mortgage advisor. This was my first experience in getting a mortgage and buying a new house and as you could imagine it is difficult to start with never mind the added pressure. James was a star, helped me through every step of the way right to the end. Answered any questions I had and worked around me even with late night phone calls. Would highly recommend James to anyone and will be continuing to use him in the future.
Nat Carr
Nat C.
23:02 19 Nov 19
Completed on our purchase yesterday. James was helpful all the way through the process. Wouldn’t use anyone else totally awesome
Townsend Brian
Townsend B.
07:12 19 Nov 19
I would highly recommend James.Nothing is to much, I was pretty clueless James explained everything in a way I could understand so I learnt a lot.Every question I had he answered quickly no matter what the day was I never waited long for a reply thank you James.I will definitely be using JRM again.
Emma Louise
Emma L.
08:18 17 Nov 19
Excellent customer service really does exist !! Our mortgage requirements were complicated and we had several aborted purchase attempts, but James dealt with it all efficiently, calmly and considerately. Thank you.
Liz T Hobson
Liz T H.
14:19 13 Nov 19
James was an absolute star throughout our whole experience. He helped us with a house move, a remortgage and our insurances and has been, helpful, knowledgeable and friendly throughout. Nothing was too much trouble and he is always easy to get hold of. I cannot recommend James highly enough and we will definitely be using his services again in the future.
Jenni Clarke
Jenni C.
11:12 21 Oct 19
Very helpful and switched on. Best customer service we’ve ever had, considering this was a very stressful situation. Responsive and super helpful. A real professional with amazing attitude and approach under pressure. Strongly recommend JRM Mortgage Solutions LTD
Stefan Anghel
Stefan A.
20:09 19 Oct 19
I'm a first time buyer and James was highly recommended to me by family. He has been brilliant throughout the whole process and always there to explain things or help out when I needed it. I started off my search at the beginning of the year and dealt with some awful estate agents who try to pressure and bully you into doing what they want. James helped at every stage and dealt with the agents on my behalf to stop me having the stress. I know I can call him at any time and get help when I need it. I would always recommend James to anyone, he is a really nice man and got me the best mortgage deal too. Thanks so much James!
Katie Lock
Katie L.
13:24 19 Oct 19
James arranged my original mortgage 2 years ago and has just secured me some extra funding with a remortgage. He's always efficient, knowledgeable and a pleasure to deal with. I highly recommend his services.
David Scott
David S.
15:19 04 Oct 19
An Absolute 5 star service from start to finish.I have used James for remortgaging on multiple occasions now and I will only ever use his services. So professional and always on hand when needed.For anyone buying a new home or remortgaging then do not think twice. He is courteous, approachable, knowledgeable and a true expert in his field.I cannot rate highly enough.
David Rogers
David R.
19:11 01 Oct 19
An Absolute 5 star service from start to finish.I have used James for remortgaging on multiple occasions now and I will only ever use his services. So professional and always on hand when needed.For anyone buying a new home or remortgaging then do not think twice. He is courteous, approachable, knowledgeable and a true expert in his field.I cannot rate him highly enough.
David Rogers
David R.
19:04 01 Oct 19
I highly recommend James. As a first time buyer he helped me through everything. Followed up issues I had and was always keeping me updated with where I was in the process. Couldn’t of asked for a better first mortgage advisor and will always use him in the future. Great work James I can’t thank you enough. *****
Tommy Glanners
Tommy G.
16:34 30 Sep 19
what can i say other than James was awesome from beginning to the end.recommended by a work colleague after he sorted a mortgage for them.found James very accommodating for all my questions and panicking!even at the last minute when it looked like the wheels had fallen off James spent a lot of time to ensure the issue was sorted for me.highly recommended for all
Stu Clarke
Stu C.
17:38 08 Sep 19
what can i say other than James was awesome from beginning to the end.recommended by a work colleague after he sorted a mortgage for them.found James very accommodating for all my questions and panicking!even at the last minute when it looked like the wheels had fallen off James spent a lot of time to ensure the issue was sorted for me.highly recommended for all
Stu Clarke
Stu C.
17:37 08 Sep 19
James was recommended to us by a friend & colleague. We’d never thought of using a mortgage advisor prior to but are so pleased we did. James made the whole process easy & simple & was with us every step of the way. He truly was a god send. The whole process would have been a lot more stressful without the help of James. Thanks again James you were an absolute gem! Would recommend & use again without hesitation!
Michelle Challis
Michelle C.
17:18 07 Sep 19
Honestly can’t speak highly enough about James. I contacted him at the recommendation of a family member and nothing was too much trouble. He’s professional, efficient and kept me updated every step of the way. I’m very appreciative of excellent service and James most definitely provides excellent service. Thank you.
Karyn McIntosh
Karyn M.
19:35 28 Aug 19
Used James at the recommendation of a family member and can’t speak highly enough about him. Organised, efficient, excellent communication and managed expectations well throughout the whole process. Thank you for your help!
Karyn McIntosh
Karyn M.
19:16 28 Aug 19
Recently used James and his company when moving house. He was such a great help and took so much stress ouut of the process. No question too small or silly and super quick response times!
chloe davies
chloe D.
21:51 27 Aug 19
I have worked with James on three mortgage applications now and I wouldn't go anywhere else. His professionalism and client care is exceptional and on this occasion he was able to recommend a choice of products which met our financial needs to enable us to secure our new home. I recommend JRM to my closest friends and family and any who have worked with them have had equally positive experiences.
Francis Nock
Francis N.
15:42 23 Aug 19
James was super helpful and nothing was no trouble for him, he really helped me to get the best deal, he was always on hand to answer any of your question even if it wasn't his filed but still to do with the house. I would highly recommend JRM Mortgages Solutions
Marie Brown
Marie B.
16:39 14 Aug 19
I was really impressed and happy with the service of JRM Mortgage Solutions, James was so polite and extremely helpful, he really went above and beyond to help me through the process and securing the best deal for me, I would most definitely recommend James and JRM Mortgage Solutions
Marie Brown
Marie B.
16:35 14 Aug 19
I would have no hesitation in recommending James and when the need arises I will definitely be requesting his help again. His regular updates, excellent customer service and practical, easily understood advice made for a very smooth mortgage application process. Thank you for your help, support and patience.
Emma Garside
Emma G.
17:17 01 Aug 19
I would highly recommend using James’s services. He helped us lower the price of our mortgage when remortgaging and set up our life insurance. Very quick responses to all your needs and we will definitely be using him again.
Robin Fretter
Robin F.
10:50 24 Jul 19
James is simply a very dedicated and professional mortgage advisor. I know full well I can ask James any questions and I will get the answer, whether that be straight away or within a few minutes once he has made an enquiry elsewhere, as James is very honest and will always give straight advice. I have used James 3 times now and I would not go elsewhere, he constantly finds the best deal for my circumstances. I have recommended James to all my colleagues, friends and family. Thank you James for all the help, advice and time throughout the re-mortgage.
Dale Fennell
Dale F.
09:33 24 Jul 19
James has acted as our mortgage advisor twice now in the last 4 years. I would never hesitate to recommend James to friends and family. He offers fantastic service, is incredibly quick to respond to questions, is brilliantly proactive with conveyancers & mortgage companies to keep them on track and is overall a thoroughly nice chap to work with. In both occasions James has taken all of the stress out of the mortgage process and helped us get fantastic deals arranged without difficulty. We’ll 100% be coming back to James again When our fixed rate deal comes to end. Thank you James!
Paul Southey
Paul S.
20:48 22 Jul 19
I was recommended to JRM and found them to be extremely thorough and hard working. During my time of liaising with them, James made numerous efforts to not only find a mortgage, but finding the most suitable deal, as well as providing valuable advice on all aspects. I cannot recommend JRM enough
Tony Lock
Tony L.
07:51 10 Jul 19
James was fantastic in helping us buy our first new home. He was very knowledgeable, and always acted to our wishes and was very patient considering we had no idea of the process. I would 100% recommended him and as soon as we need any more advice I will be coming straight back to James with no hesitation. 10/10 for service and such a lovely guy.Would 100% recommend.
Jonny Gore
Jonny G.
17:26 04 Jul 19
James has been truly amazing, we have worked with him now on two occasions, both have been professional, no nonsense experiences and his communication has been exceptionally good. I would highly recommend 👍
Rhona Malone
Rhona M.
12:05 01 Jul 19
Five star highly recommended service from James who has delivered on securing a very competitive re-mortgage rate for my shared ownership property. James is very responsive in his contact - be that by e-mail or phone - and explained the entire process in a way that was clear and concise to understand.James couldn't have been more helpful or flexible in his approach and was a true guide every step of the way. His efforts and hard work are a real credit to his company and I wish him the very best in his future endeavours.Thanks again James for all your work and personal approach and I do hope to speak with you again in the future.
Thomás CM
Thomás C.
20:30 03 Jun 19
Worked with James to buy my first property and I couldn't say a single bad word, made everything really easy, really fast working and a pleasure to work with couldn't recommend anyone else
Kyle Commins
Kyle C.
11:14 01 Jun 19
I have no hesitation recommending James. Personal service, he made the process simple and helped me find the best solution in my situation. James goes above and beyond. Thanks James
Marina S
Marina S
15:12 03 May 19
James has been a massive help when I contacted him for remortgage options.He was very open and honest and gave me the best advice for my circumstances and situation. After emailing a couple of times for clarification he was very responsive and gave detailed explanations being a client in Scotland and not being able to have a sit down conversation I found this experience very easy and I would highly recommend.
Megan Malone
Megan M.
08:52 30 Apr 19
Fantastic advice, always at the end of the phone, super efficient and explained everythhing in detail which really helped us understand what was going on being first time buyers! Highly recommended!
Yasmin Collins
Yasmin C.
10:11 23 Apr 19
Thank you for the brilliant deal you got us for our re-mortgage. you took all the stress out of it for us and have saved us a lot of money!! Absolutely first class service !
Allie Scott
Allie S.
14:52 01 Mar 19
Excellent service from James. Professional from start to finish. He worked hard to find the best deal he could and was always available at the end of the phone / email no matter what time of day or day of the week. We will definitely be using JRM again 👍🏻
Sean Scarsbrook
Sean S.
21:11 25 Feb 19
Jenni Shafe
Jenni S.
21:43 19 Feb 19
From start to finish James has been the most professional and efficient mortgage advisor. I would highly recommend James to anyone seeking out a fantastic deal, also the fact that he leaves no stone unturned means I could sit back and relax whilst everything was being dealt with. James was not only a very professional advisor but a very compassionate friend and was on hand whenever I needed any advice. He really is an outstanding and friendly professional and an essential asset to any person seeking a stress free transaction.
Daniel Pearson
Daniel P.
14:29 09 Feb 19
Amazing service from James, he came very highly recommended and I am so glad I chose him to help me through my first time buy. He has gone above and beyond to assist me and made the process very simple and easy to understand. Can’t rate him highly enough!
Dougie JM
Dougie J.
16:03 06 Feb 19
James was amazing and went above and beyond! everything went so smoothly! i wouldnt use anybody else. nothing was too much trouble. thank you so much James!
Holly Parkinson
Holly P.
12:42 01 Feb 19
This has been my second time using JRM and once again I received a 1st class service! James found and secured me another mortgage very quickly and kept me informed at all times. Would definitly continue recommending James to my friends and colleagues and look forward to using him again for my renewal.
Le'Anna
Le'Anna
11:12 31 Jan 19
The most reliable, dedicated mortgage advisor you will find! I highly recommend this company to anyone in need of help with mortgages. James helped my partner and I move into our first home, we went to him with a very tight budget and initially a tight time limit, but this was nothing to deter him. His customer service has been absolutely brilliant, he made sure he was contactable throughout the day and evening which was handy with my shift work. He ensured everyone else involved were doing their job and keeping me updated. To top it off, the moment my partner and I walked into our new house, there was a lovely card and a home starter gift ready and waiting for us from James. Truly the best service you will get.
Hannah Matthew
Hannah M.
21:46 23 Jan 19
Rumour had it that buying a house could be one of the most stressful experiences. Thankfully, having been recommended James through a friend, I didn't face any of this. James was there whenever needed to translate, explain and discuss what I needed to do. He was always one step ahead. An absolutely incredible experience working with James and his service doesn't stop after buying your home as he covers remortgages as well! James is always there to make sure everyone gets the best deal. No hesitation to recommend him. Thank you James!!
Greer Williams
Greer W.
08:25 19 Jan 19
We have just concluded our 2nd remortgage with James. James makes the process as easy as possible and always answers my many questions! Excellent service!
Lee-Anne Bartolo French
Lee-Anne Bartolo F.
18:14 16 Jan 19
As first time buyers who had zero knowledge of the process, we were hesitant to get started and cautious as to who to listen to. James was recommended to us by a friend and from the get go made things seem easy and painless. James frequently responded to us out of “office hours” which worked great for us as shift workers. Although James was juggling several other customers, he made us both feel like we were the only ones. James was fully invested in us and catered everything to our needs.I will be recommending James to all of my friends/ family who are looking to buy.Thank you for helping us get into our first home James, we definitely wouldn’t be here without you!
Matt Jon
Matt J.
12:30 16 Jan 19
We were recommended James through a colleague and boy did he live up to his reputation. He was brilliant. Constantly going above and beyond what you would expect. Absolutely no hesitation to recommend him 100%, family have now used him and we will certainly be using him when the times come along again. Thank you James.
Jemima Ellen
Jemima E.
19:54 06 Jan 19
Picked up James's details off the federation website. On contacting him he phoned me that evening to introduce himself. Having had a good, honest discussion with what I was looking for James quickly got to it and within 24 hrs came back with a great deal. He thereafter worked tirelessly to make sure I got this deal and trust me, with such busy lives, thankfully James totally kept on top of things. He is happy to take a phone call evening and weekend, completely appreciating the hours of shift workers. I cannot recommend James enough for anyone, regardless of your occupation, if you need to mortgage or remortgage. Thank you James!
KennyandMaggie Miller
KennyandMaggie M.
19:22 06 Jan 19
James was recommended to me by two work colleagues and I couldn’t have been more impressed with the service I received. If I could give him a 6 star review, I would! James was prompt, efficient and helpful throughout. When our sale and purchase stalled he was on hand to assist me in whatever way he could for which I am extremely grateful. I don’t think I would be sitting in my new house without his support. I heartily recommend him and will use his services again in the future.
Sarah Page
Sarah P.
20:07 23 Dec 18
James was recommended to me by two work colleagues and I couldn’t have been more impressed with the service I received. If I could give him a 6 star review, I would! James was prompt, efficient and helpful throughout. When our sale and purchase stalled he was on hand to assist me in whatever way he could for which I am extremely grateful. I don’t think I would be sitting in my new house without his support. I heartily recommend him and will use his services again in the future.
Sarah Page
Sarah P.
19:58 23 Dec 18
The second time I have used James, and once again he made everything so easy to understand. James kept in regular contact throughout, was professional yet with a real personal touch. Would definitely recommend!!
Mark Toner
Mark T.
18:26 03 Dec 18
Absolutely first class, excellent customer service, nothing was too much trouble and was always on hand to assist with all of my queries any time of day. Really couldn't recommend JRM Motgage Solutions more highly. No brainer 5 star rating.
James Davidson
James D.
14:44 25 Nov 18
Amazing customer care and great advise from start to finish !
Bill Barson
Bill B.
17:46 13 Nov 18
James came recommended from a work colleague and I’m really pleased I was sent his way.... really fast and efficient replies, round the clock advice and customer service that always helped. Getting JRM to advise on my mortgage took a huge weight off my shoulders and answered a lot of queries that all first time buyers must have. Can not recommend James and the Team enough.
Rebecca McDonald
Rebecca M.
22:29 09 Nov 18
James came recommended from a work colleague and I’m really pleased I was sent his way.... really fast and efficient replies, round the clock advice and customer service that always helped. Getting JRM to advise on my mortgage took a huge weight off my shoulders and answered a lot of queries that all first time buyers must have. Can not recommend James and the Team enough.
Rebecca McDonald
Rebecca M.
22:27 09 Nov 18
What can I say!!! Excellent and fast service and in this instance very patient!!I have been on a journey for nearly a year looking for the right property which I began to believe would never be found. I made offers on a few, almost completed on a couple but something just didn’t feel right, they were not what I was looking for.James has been there every step of the way, I changed my mind so many times on so many things but I knew all I had to do was speak to James and he would sort it for me. James always got back to me and always sorted everything out for me!! Finally after what can only be described as one hell of a journey and with help help from James I have the right mortgage but more importantly the house of my dreams!! “Yol James” thanks for everything!!!
Ray Barnett
Ray B.
15:08 02 Nov 18
First class, five star service!We approached James on Facebook after a recommendation from a friend. From start to finish, James exceeded our expectations and made the whole journey of becoming first time buyers as smooth as possible. We got a great rate which included a lifetime service from James which we thought was a great added bonus. James answered any of our queries very quickly and constantly gave us the necessary updates we needed throughout the process. We can't recommend James enough and so glad that he was recommended to us by a previous happy customer.Thanks so much James, and thank for our card! Lovely touch. Catch up again soon.
Lesley Broadhurst
Lesley B.
12:05 04 Oct 18
I can’t thank or recommend James enough. James goes out of his way to make the process easy and stress free. He keeps in contact with you to let you know how everything is going, which is what you need. Once again,thank you James.
Dave Cartwright
Dave C.
17:29 29 Sep 18
I can’t thank or recommend James enough. James goes out his way to make the whole mortgage experience hassle and stress free. Once again,thank you James.
dave cartwright
dave C.
17:15 29 Sep 18
After nearly twenty years out of the home owning game, I was completely out of touch with the process which can be a daunting prospect. I need not have worried as James made the whole experience as stress free as possible. Not only did he sort out my mortgage, he acted as a go between for myself and the solicitors from start to finish.He responded to my every whim even when he was welcoming his own baby into the world! Clearly above and beyond the call of duty.A first class service that I would recommend to anyone.
Mark Barry
Mark B.
16:29 27 Sep 18
We can’t thank James enough for all the time he put into sorting out our mortgage. Out initial house fell through and this added complications later in the process but James was in constant contact and sorted any issues / concerns out quickly. James’ communication is excellent - keeping in touch and getting back to us much quicker than we expected. I would definitely recommend James to others.
Rachel Berryman
Rachel B.
17:28 18 Sep 18
I finally completed my purchase today after a 6 month journey. I am so grateful that James was recommended to me by my family, as I don't think I would have completed without him. He has been my voice of reason and my friend throughout the entire experience and I can't thank James enough for everything. When I received my keys today James sounded as happy on the phone as I did, and that said absolutely everything. I can't recommend him enough
Sam Higgins
Sam H.
19:39 10 Sep 18
JRM mortgage solutions are the advisers for you, if your looking for an honest and professional service I could not recomend them more. They really do have your best interests in mind throughout and I don’t believe that anyone would work harder to meet your needs. Following a smooth and successful remortgage, I wouldn’t trust anyone else to deal with mortgage needs in the future. 5* service.
Kieren Hook
Kieren H.
17:53 16 Aug 18
JRM mortgage solutions are the advisers for you, if your looking for an honest and professional service I could not recomend them more. They really do have your best interests in mind throughout and I don’t believe that anyone would work harder to meet your needs. Following a smooth and successful remortgage, I wouldn’t trust anyone else to deal with mortgage needs in the future. 5* service.
Hookey 86
Hookey 8.
17:51 16 Aug 18
our fixed rate mortgage had ended & we approached James after my sister recommended him. I cant thank James enough & have recommended him to anyone & everyone that i can! Nothing was ever to much trouble...James was there to offer his help & support at every stage...no matter how big or small the equiry, James was there. He was efficient & responded quickly to any emails/calls/txts i sent. He went out of his way to help us & i wouldnt use anyone else! Thank you James for all your hard work & thank you for having to put up with my indesiveness 😁 will be in touch in 2 years (or maybe sooner if i decide that i want to move😂)
Kara Giles
Kara G.
12:23 13 Aug 18
our fixed rate mortgage had ended & we approached James after my sister recommended him. I cant thank James enough & have recommended him to anyone & everyone that i can! Nothing was ever to much trouble...James was there to offer his help & support at every stage...no matter how big or small the equiry, James was there. He was efficient & responded quickly to any emails/calls/txts i sent. He went out of his way to help us & i wouldnt use anyone else! Thank you James for all your hard work & thank you for having to put up with my indesiveness 😁 will be in touch in 2 years (or maybe sooner, if we decide to move)
Kara Hook
Kara H.
12:17 13 Aug 18
We were first time buyers and James was very helpful through the whole process from start to completion. James always responded straight back to us if we had any questions or queries. We can’t thank James enough he has been very helpful through what can be a stressful process. We would definitely recommend James to others.
Chelsey Blore
Chelsey B.
20:32 02 Aug 18
Well what can I say. James is the most professional person I have met that keeps his promises. in this day in age it is very hard to find. He is very knowledgeable and does not pressure sell in anyway. He does what is right for you and I felt 100% of the time, he was putting myself and family first. I felt that I was the top of his priority list. I was a first time buyer and he would set aside time and go the extra mile answering questions that actually could be directed to someone else/I.e. solicitors. He gave me and my better half great advice and helped us, obtain our first home. so Thank you James. Proffessionlism 5*Contact 5*Keeping promises 5*and as a person 5*I wouldn't recommend anyone else on my experience.
selbyd5
selbyd5
23:03 05 Jul 18
Well what can I say. James is the most professional person I have met that keeps his promises. in this day in age it is very hard to find. He is very knowledgeable and does not pressure sell in anyway. He does what is right for you and I felt 100% of the time, he was putting myself and family first. I felt that I was the top of his priority list. I was a first time buyer and he would set aside time and go the extra mile answering questions that actually could be directed to someone else/I.e. solicitors. He gave me and my better half great advice and helped us, obtain our first home. so Thank you James. Proffessionlism 5*Contact 5*Keeping promises 5*and as a person 5*I wouldn't recommend anyone else on my experience.
Gary Hipplebridge
Gary H.
23:02 05 Jul 18
James is a fantastic mortgage advisor. He goes above and beyond to not only get you the best deal but to make the whole process as stress free as possible. I have recommended him to everyone I know. He is the best! I have used him for the past two mortgage deals and will use him again and again.
Sian Lock
Sian L.
10:32 17 Jun 18
James was a superstar when he recently helped us find and buy our first home together. We were a little apprehensive about only conversing via phone conversations but we needn't have worried. We couldn't of asked for a more helpful, professional and considerate financial advisor. He was able to reassure us in our times of doubt and gently guide us through the daunting jungle of legal paperwork. No question was too silly! He put what felt like all of his effort into our case, when really i'm sure he was juggling many other cases just like ours all whilst having a baby!This guy really is as our rating suggests - 5 star.Thanks so much for all your help James, you really did make what felt like the scariest prospect into a manageable, exciting journey. We look forward to working with you again.Katie and Jackx
Jack Harry Herrington
Jack Harry H.
22:14 11 Jun 18
James was a superstar when he recently helped us find and buy our first home together. We were a little apprehensive about only conversing via phone conversations but we needn't have worried. We couldn't of asked for a more helpful, professional and considerate financial advisor. He was able to reassure us in our times of doubt and gently guide us through the daunting jungle of legal paperwork. No question was too silly! He put what felt like all of his effort into our case, when really i'm sure he was juggling many other cases just like ours all whilst having a baby!This guy really is as our rating suggests - 5 star.Thanks so much for all your help James, you really did make what felt like the scariest prospect into a manageable, exciting journey. We look forward to working with you again.Katie and Jackx
Jack Herrington
Jack H.
22:14 11 Jun 18
James couldn't have been more helpful. As a first time buyer, I didn't have a clue what I was doing but he guided me through each step and was on hand whenever I asked for extra help. Would highly recommend to anyone!
Abigail Harris
Abigail H.
11:58 14 May 18
James couldn't have been more helpful. As a first time buyer, I didn't have a clue what I was doing but he guided me through each step and was on hand whenever I asked for extra help. Would highly recommend to anyone!
Abbi Florence Harris
Abbi Florence H.
11:54 14 May 18
James helped us through this whole process, and really cared. As clueless first time buyers he clarified so much for us, answering our many many questions... probably going far beyond the level of service and assistance his role entails 🙂 ... including getting a pesky, exchange-pressuring company off our backs (and onto his!)
Jenna Silk
Jenna S.
22:00 28 Apr 18
I have used JRM on two occasions over the last couple of years to remortgage. James has made the process easy and pain free. I would and have recommended him to friends and family
Brian Townsend
Brian T.
11:13 25 Apr 18
Wouldn’t use anyone else! James is the most hardworking person and nothing is too much trouble for him. He made everything go so smoothly I actually forgot we were doing our re-mortgage. James really is a credit to the mortgage world and it makes such a difference to have someone on your side throughout the process. His advice is invaluable. We will be back!
Richard Willmott
Richard W.
17:09 11 Apr 18
Holly was fantastic at sorting our mortgage, very complicated but was no problem for her, fantastic rate and service would go no where else
Colin Pollard
Colin P.
13:49 11 Apr 18
James was an absolute pleaure to work with from start to finish. Of all the professional advisors we instructed in relation to our sale and purchase James is the only one we wouldn't hesitate to recommend. He is always extremely courteous, calm, very generous with his time and excellent at his job. We have no doubt whatsoever that he secured the best possible mortgage rate for us in a very short space of time. If you are looking for a mortgage advisor, James is the absolute epitome of excellence in the field.
Aruna Sarwar
Aruna S.
07:09 09 Apr 18
James was an absolute pleaure to work with from start to finish. Of all the professional advisors we instructed in relation to our sale and purchase James is the only one we wouldn't hesitate to recommend. He is always extremely courteous, calm, very generous with his time and excellent at his job. We have no doubt whatsoever that he secured the best possible mortgage rate for us in a very short space of time. If you are looking for a mortgage advisor, James is the absolute epitome of excellence in the field.
AAR Sarwar
AAR S.
07:09 09 Apr 18
This is now the third time James has assisted me with getting the best mortgage deal. He is knowledgable around the products, professional and has provided a great service throughout the process (again and again). Highly recommended!
Tom Johnson
Tom J.
18:54 07 Apr 18
Absolutely delighted with the service from James. Highly recommend. Always at the end of the phone or email. Exchanged contracts this week and wouldn’t have got to this without the professional help and advice from James.
Sue Garman
Sue G.
09:16 05 Apr 18
Have used James twice now for remortgages very helpful and friendly service and got the best product for me taking all the hassle out of remortgaging for me. Highly recommended.
Kathryn Sarah
Kathryn S.
17:44 04 Apr 18
I have dealt with James twice now for remortgages. James was spot on, provided a friendly service and found the best products to suit me. Recommend undoubtedly.
Kathryn Davies
Kathryn D.
17:40 04 Apr 18
We love you James. You have no idea how grateful we are with how you have managed to help us. Cannot sing your praises highly enough. And you put up with my stupid questions and worries. Thank you James.
Tracy Barron
Tracy B.
16:03 03 Apr 18
This was the second time we have worked with James and as ever he was extremely helpful and always on hand if there were any questions or problems. He made everything nice and straightforward and I would never hesitate to recommend him to anyone else.
Rob Hauxwell
Rob H.
17:23 08 Mar 18
100% Recommend! �����Just want to say a big big thank you to James for all the hard work and effort he put in to make sure our moving process went as smoothly as possible. James spent so many hours getting everything sorted for us, regardless of the time of day, he was there for help and advise and being first time buyers you can imagine how many time we emailed, called, text him with all different questions & queries but he was always very happy to help! We even got a personalised moving in card from him which was a very nice touch. Me and my fiancé were very happy with the service we received and will definitely be using JRM Mortgage Solutions in the future! Thanks again �
Emmie Leigh Harvey
Emmie Leigh H.
13:09 08 Mar 18
James is a great guy and really good at what he does, he makes completing a mortgage so easy and takes all the stress out of it! We’ve just completed a new mortgage deal through James and it was so easy, smooth and no problems. This is the second time we’ve used James and we will certainly use him again, I can’t recommend him enough, I’ve recommended him to several family members who I’m sure will be in touch in the not too distant future! Keep up the good work James.
Demelza Blore
Demelza B.
11:50 06 Mar 18
I happened upon James by chance when he advised me on my previous mortgage, however I’ve just used his services again as he’s such a dedicated and helpful person who has offered invaluable support and advice throughout the whole searching and moving process. He clearly puts his clients first and couldn’t come across more genuine if he tried, so much so that my Mrs was starting to feel like the third wheel! Thanks so much for your help James!
Vince Btn
Vince B.
11:21 27 Feb 18
We moved into our first home last week and couldn’t have done it without James! He genuinely cares about his clients and that doesn’t stop once you’ve completed... James was always at the end of the phone no matter what time of day to offer support, advice and also to lend an ear when things got tricky! Nothing was too much of an ask for James! He really is a fantastic mortgage advisor and I am so relieved he was recommended to us... I’m glad I’ve been able to recommend him to my friends and will continue to do so!! Thanks James!!
Elizabeth Messina-Reeve
Elizabeth M.
22:18 20 Feb 18
If you're looking for a mortgage advisor, this is your guy. Just completed on our first property and James made the whole process so easy. Took care of everything required, quickly and hassle free. He's reachable at any time you need and always has great knowledge and advice to share. Cannot recommend him highly enough. Top service and a top bloke!
Michael Roberts
Michael R.
22:18 20 Feb 18
If you're looking for a mortgage advisor, this is your guy. Just completed on our first property and James made the whole process so easy. Took care of everything required, quickly and hassle free. He's reachable at any time you need and always has great knowledge and advice to share. Cannot recommend him highly enough. Top service and a top bloke!
Michael Roberts
Michael R.
22:17 20 Feb 18
We moved into our first home last week and couldn’t have done it without James! He genuinely cares about his clients and that doesn’t stop once you’ve completed... James was always at the end of the phone no matter what time of day to offer support, advice and also to lend an ear when things got tricky! Nothing was too much of an ask for James! He really is a fantastic mortgage advisor and I am so relieved he was recommended to us... I’m glad I’ve been able to recommend him to my friends and will continue to do so!! Thanks James!!
Lizzie Sabella Messina-Reeve
Lizzie Sabella M.
22:14 20 Feb 18
Fantastic service from both james and holly all the way through our process giving great advice and always being there Day or night! Could not of asked for a better service highly recommended. Will definitely use JRM for our mortgages and other services in future. Thanks guys! �
Matt Charman
Matt C.
10:31 18 Feb 18
I have already talked to friends and colleagues about JRM Mortgage Solutions. James made my first ever mortgage application completely pain and stress free. He took care of everything but still made me feel in control by giving me all the information I needed to make a choice on what best suited my situation. 5 out of 5!
Valerio Fasoli
Valerio F.
18:36 17 Feb 18
I have already talked to friends and colleagues about JRM Mortgage Solutions. James made my first ever mortgage application completely pain and stress free. He took care of everything but still made me feel in control by giving me all the information I needed to make a choice on what best suited my situation. 5 out of 5!
Valerio Fasoli
Valerio F.
18:35 17 Feb 18
This is the second time I have used James for my mortgage. The first time he made the process as smooth as possible, and was what made me go back to him a second time. Once again, James made the process simple, and swift. All the while with a cheery helpful attitude towards getting me the right product at the best possible rate. Guess what? In 2 years time I will be going back to him again when the mortgage need sorting out again. Excellent.
Daren Courtenay
Daren C.
21:24 02 Feb 18
Having happily used James at his previous company, when my re-mortgage was due I contacted him straight away. I knew he had a no-nonsense, easy to follow approach and would find me the best deal suited to my needs. I wasn't wrong. James was efficient and dedicated to my re-mortgage, he gave me loads of options and when I decided on one, he arranged for everything in a fast manner. My re-mortgage went through without a hitch on his part and I highly recommend his services. Thanks James and speak to you in two years.
Paul Jackson
Paul J.
17:50 29 Jan 18
I have used James for everything mortgage related in the last three years. I honestly would not go to anyone else. He is the one stop shop for easy down to earth re/mortgage advice. Honestly just ring him and let him talk you through it and let him save you thousands. It would be irresponsible not to!!
Rob Hills
Rob H.
23:53 27 Jan 18
Have used James twice now the first time he got me and my wife out of a real sticky situation and got us out of a hole that another mortgage advisor got us into.James worked really hard to sort us out providing a high quality professional service.Second time round was such a simple process we had hardly anything todo as James had it all sorted.James also sorted our life insurance out aswell again stress free process.I would recommend JRM to anyone and everyone. Will be using for years and years to come.Thanks again James top service �
Richard Hobbs
Richard H.
23:39 27 Jan 18
Just completed on my first ever property, James from start to finish was on hand to help no matter the time of the day. He explained everything, got me the best deal and was extremely knowledgable. He made the stress of house buying seem easy and no matter how you are feeling made you happy, my first home fell through as seller pulled out, James was quick to call explain and get me back searching for my home, he continues to be on hand with questions I have now. He was recommended by a friend and I can see why, I will be recommending him myself and coming to him in the future. Thank you for everything James �
c starkey
c S.
17:51 10 Jan 18
I have been a client of James’ for a couple of years. In this time he has arranged a remortgage, a new purchase and mortgage protection for us. The service that James offers really is first class. He is clearly passionate about delivering a personal and professional service and he certainly achieves this. James is knowledgeable in his field and is always available to speak too during what is more often than not a stressful time. I will continue to recommend James to anyone I know who is looking for mortgage advice.
Kris Allinson
Kris A.
16:51 03 Jan 18
We have had an absolutely amazing service from James having used him before for a remortgage. He is always at the other end of the phone to help and has gone above and beyond making sure we completed before Christmas. Especially nice has been the personal touches including a follow up call pist completion l... he clearly genuinely cares about his clients. I have already recommended him to 2 of my colleagues.
Leigh Walker
Leigh W.
19:53 21 Dec 17
We have had an absolutely amazing service from James having used him before for a remortgage. He is always at the other end of the phone to help and has gone above and beyond making sure we completed before Christmas. Especially nice has been the personal touches including a follow up call pist completion l... he clearly genuinely cares about his clients. I have already recommended him to 2 of my colleagues.
Leigh Walker
Leigh W.
19:51 21 Dec 17
Second time dealing with James, as before first class service, available most hours of the day. Hassle free, prompt and efficient service provided.
Al Long
Al L.
06:19 14 Dec 17
Couldn’t fault James, always available and couldn’t of done it without him found us the best mortgage, wouldn’t use anyone else !!! Top man thanks again !!!
Adam Jarvis
Adam J.
00:05 14 Dec 17
We cannot recommend James highly enough. He is extremely knowledgeable within his field. He was so professional and patient with us. He has sourced 2 mortgages for us so far and has made each process so simple and stress free. We have recommended him to several friends and will certainly be looking to James when we come to move/remortgage
Kate Harris
Kate H.
16:08 13 Dec 17
I have used James twice now to re-mortgage and I cannot rate him highly enough - professional, always keeping you informed, helping with every stage of the process and making it as painless as possible as well as getting excellent deals that we would not have been able to get- an absolute pleasure - would highly recommend his services ��
HA Wheels
HA W.
12:19 26 Nov 17
thanks to James we have just had our re-mortgage completed. No it wasn't without issues but each of these were dealt with immediately by James.. I just got on with my life knowing there was nothing for me to worry about. I fully intend too continue in using James for each and every one of my future renewals and have and will fully recommend him to friends and family. He is professional, knowledgeable and believes in treating you as an individual. Thanks for everything James x
Angela Ede
Angela E.
10:49 06 Nov 17
After a difficult year, finding James was just what I needed to get back on my feet and get my new home. Nothing was too much trouble and James took all of the pressure leaving me able to focus on important things. James was always on hand (even on his days off) and would always reply or acknowledge me even if he was busy. The added bonus was the support he has given to serving police officers resulting in me saving even more money! If anyone is in need of mortgage advice then James is your man! Thank you so much for everything. It was a pleasure �
Claire Strachan
Claire S.
20:28 01 Nov 17
Fantastic experience with JRM Mortage Solutions. This is the second time me and my partner have completed a mortgage with JRM and every time it has been hassle free. The service is personal and James himself goes out of his way to sort out any questions or concerns you might have just making the whole thing a doddle so you don’t have to worry about a thing. Will defiantly be using again and would highly recommend to anyone. Hopefully it will save others a lot of money too like it did us.
Jonathan Faulkner
Jonathan F.
10:40 01 Nov 17
This is the second time I've worked with James. He previously helped me get a mortgage for my flat and, this time round, he helped me remortgage to a better rate as my original fixed term deal was coming to an end.As always, James provided excellent service and made the whole process totally painless for me. I'd rather stupidly put off sorting it out and was about to move onto a really bad variable rate. Thankfully James was able to overcome my stupidity and found me a great new rate within days. When that fell through (down to the mortgage company, not James) he contacted me with a back up deal that was even better than the first one!James then worked tirelessly to ensure the mortgage was completed in time so I didn't have to overpay on the variable rate - he was even contacting both firms of solicitors for me to push things through. He was always available on the phone or by email and was quick to update me with things I needed to know. The mortgage completed just in time saving me £400 this month and lots more money in the longer term.I've got nothing but praise for James - he's excellent and I'll continue to recommend him to anyone looking for a mortgage.
Owen Edward
Owen E.
14:26 30 Oct 17
My fiancé and I recently bought a new house whilst expecting our first child, both inherently stressful experiences. James from JRM mortgages made the process of purchasing our new house and organising associated insurances stress free. James explained everything to us in simple jargon free language and was always available to answer questions and solve any issues that arose.James managed to get us a rate and terms that we did not think were achievable. I really could not recommend JRM mortgages more highly.
Euan Keil
Euan K.
21:19 26 Oct 17
We have recently brought a house and it was so straight forward, James handled everything, we also went with the solicitor that he recommended so he could communicate with them, we didn’t have to do anything he just sent us regular updates as to what was going on and it was stress free! I can’t recommend him enough he is always on the end of the phone and happy to answer any questions and help with anything, really happy with the service that he provided and if your thinking of moving or changing mortgage James is your man!! Thank you so much for making it so easy!!
Abbi Marsh
Abbi M.
13:59 09 Oct 17
I would recommend James, friendly, informative, efficient and nothing was too much trouble for him - Thank you James
ellen berry
ellen B.
08:13 04 Oct 17
James was amazing- diligent, helpful, responsive and generally a delight to deal with! He went above and beyond and was really patient with me with my ridiculous questions! Would thoroughly recommend.
Joanna Aldridge
Joanna A.
19:33 26 Sep 17
James was highly recommended by a colleague and everything they said about him was true. Highly efficient, always there for advice and makes the whole process completely hassle free. I've since recommended James to several friends and they have all received the same excellent service. I've already asked James to call me again when my current deal finishes as I'm confident he will once again secure me the best deal available and more importantly, make my life a lot easier when it comes to mortgages and even mortgage protection.
Arvinder Singh
Arvinder S.
12:33 09 Sep 17
I shop around every renewal and James aways comes out on top. Top advice and always gets best deal. Nice bloke to boot.
Pher Nield
Pher N.
16:38 08 Sep 17
James has helped me twice now with my first mortgage and a subsequent re-mortgage. On both occasions he has not only achieved the best rates on the market for me and saved me hundreds of pounds per month, but he has made the process stress free through his excellent customer service and professional approach. I have recommended him to friends and family who have also had a great experience. I look forward to working with him again.
Francis Nock
Francis N.
17:16 19 Aug 17
Really can't recommend James enough. It's the simple things that make such a difference, he always returns calls, makes the process simple and keeps you up to date. Professional, reliable and he saved me a lot of money. Without a doubt the best broker I have had the pleasure of doing business with.
Tel Fish
Tel F.
13:31 18 Aug 17
James is such a helpful guy that is at the end of the phone whenever you need him. I can not recommended him enough! He is trust worthy and truly amazing at his job finding the best product around for you. If anyone can do it James can! Without a doubt would use him again and can not thank you enough for all you did for us!
Katie Davy
Katie D.
07:16 10 Aug 17
James helped us with our first purchase. We had no idea how any of it worked but he spent hours on the phone explaining it all to us, which made the process so much easier. He was there to answer any questions we had along the way at almost any time of day, which helped massively with my shift work. He's been so great I've recommended him to my friends.
Alicks Dobbs
Alicks D.
13:28 10 Jul 17
All these 5* reviews are spot on! James helped my partner and I get our first home together and he helped us out every step of the way. Fantastic service and I would highly recommend, especially to use from anywhere in the country as we are miles and miles away and it did not change a thing! Consistent contact and courtesy calls to make sure we knew what was going on and were happy with the procedures.
Toni Marriott
Toni M.
21:45 26 Jun 17
All these 5* reviews are spot on! James helped my partner and I get our first home together and he helped us out every step of the way. Fantastic service and I would highly recommend, especially to use from anywhere in the country as we are miles and miles away and it did not change a thing! Consistent contact and courtesy calls to make sure we knew what was going on and were happy with the procedures.
Toni May
Toni M.
21:26 26 Jun 17
We were highly recommended to James by a reliable friend and, in short, were not disappointed. I dont think we've dealt with anyone so commited, so enthusiastic and who genuinely wants to do their best for you because youre a real person, not just another name on a piece of paper. James always replied almost instantly to emails, phone calls and texts (once I think when he was on holiday!). He made himself available even when it was clear he was extremely busy. He explained things patiently and clearly and understood where we were at as a family and exactly what we were looking for. He is probably one of the most professional and competent people we have ever dealt with in our lives. I write this sitting in our new home which if not for James' hard work would probably not have happened. Thank you James.
Cookiemonster1280987
Cookiemonster1280987
11:57 26 Jun 17
James has been 5* since we first made contact! As first time buyers this was a whole new ball game for us, so to be able to deal with someone of James's calibre was priceless. He is very professional and takes you through each step making sure to explain everything in an easily understandable way, and breaking through the jargon. What stands out most though is his professionalism to see the job through to the highest standard of service that he can provide. I would have no hesitation in recommending James and his services to anyone. Richard & Toni, two very happy customers in our beautiful new home
Richard Gibbens
Richard G.
13:29 11 Jun 17
James really helped me and my family get the best mortgage offer, it has actually made things financially better for us due to the low rate I am on.I feel he genuinely went above and beyond to make my purchase stress free.I would definitely recommend him to all my friends and family.
richard azariah
richard A.
11:37 11 Jun 17
James was recommended to me by a friend, and what a recommendation! James went above and beyond to organise both a mortgage and life cover for my husband and I, as well as being there throughout the entire process whether it be for advice or to moan to! I would thoroughly recommend James to anyone, we certainly wouldn't be in our new home without him
Amanda Griggs
Amanda G.
13:55 08 Jun 17
Despite being messed around by pesky estate agents for weeks on end & being given lots of false hopes by them, James stuck with me throughout the entire roller coaster ride & achieved for me what not other mortgage advisor has ever been able to do - deliver a mortgage offer with a great High Street lender with a fantastic deal! He responded quickly to every one of my relentless calls, texts & emails & never let me down. I recommend James to all of my friends & colleagues - he really is the best! 🙂
Janine Stevenson
Janine S.
15:34 07 Jun 17
Not surprised by other comments. Professional but with a personal touch. Always honest and up front. Willing to take the extra stepTo see it through for you. Won't look anywhere now .
Daemon Farry
Daemon F.
22:45 06 Jun 17
We first used James to get our mortgage to buy our house. 2 years on it was time to remortgage and we contacted James to see when we could start the process. James gave us top advice to any questions we asked, especially in regards to the length of mortgage due to Brexit and the market.Cannot reccomend James highly enough!
Peter Kittle
Peter K.
20:05 06 Jun 17
James is absolutely amazing. He really will do everything to assist his clients in obtaining the best mortgage and makes everything so hassle free. If we had any questions he was always at the end of the phone no matter what time of the day! I would definitely recommend James to anybody needing financial advice!
Jordan Fretter
Jordan F.
14:33 06 Jun 17
The best mortgage advisor ive ever dealt with. Professional, polite and always happy to help no matter what time of the day. James has been fantastic from start to finish, I would highly recommend using JRM for any of your mortgage or insurance requirements.
Em B
Em B
13:16 06 Jun 17
James at JRM was incredibly helpful and we can't thank or recommend him enough for helping our first mortgage experience a smooth and stress free experience! James was fantastic and responding to all of our questions and we were never left waiting to hear back for days and days! In fact he always responded very quickly and at worse the same day! Thank you once again JRM for your help and the time you invested in making sure he experience was stress free! We love our first home together and i don't think we would be in here yet if it wasn't for your help and magnificent service!
Kristy Carpenter
Kristy C.
12:38 06 Jun 17
The nicest and most professional mortgage advisor out there in my opinion, takes the time and effort with his customers and in his own words The client is the most important person, and going that extra mile is so important, and he is one of the nicest guys I have ever had the pleasure of meeting, you won't go wrong calling JRM Mortgage solutions
Lee Smith
Lee S.
10:50 06 Jun 17
We were looking to buy our first home with no idea of where to start. James took control and guided us through the entire process, never once leaving us feeling anxious or unsure about what was happening. Always at the end of the phone any time, day or night. The epitome of customer focused service!! A*
Ben Smith
Ben S.
10:35 06 Jun 17
James has been amazing with my mortgage needs over the last few years. He is very efficient and always provides the best service. He goes above and beyond and it is great having somebody that reassures and offers great advice during stressful times. I would always use JRM in the future and have always recommended him to others who have had the same experience as myself. Thanks JRM
marie lathwell
marie L.
09:49 06 Jun 17
James made such a daunting experience so simple and stress free. I can't express how helpful he has been throughout the purchase of our first house. We'll definitely be using him again and will continue to recommend him to our friends and family! Thanks James!
sunissa poole
sunissa P.
09:11 06 Jun 17
A genuine, friendly and honest company. They made the whole process of getting our first mortgage smooth and stress free. Leaving us more time to enjoy the process of getting our first home! Highly recommended
Toby Wells
Toby W.
09:02 06 Jun 17
This is the second time I have used James for mortgage advice. From start to finish the service has been impeccable. James has excellent knowledge of the market and got us a cracking deal on a mortgage for our dream house. I honestly cannot thank you enough James and will look forward to speaking with you when renewal comes around!!
Mike Barton
Mike B.
11:07 25 May 17
Great to deal with, always on the end of the phone. James made the process very easy, well worth his very reasonable fee.
Mike Grant
Mike G.
16:43 22 May 17
I cannot recommend James highly enough. He was recommended to me by a colleague and I have since passed on the recommendation to a number of friends. James literally holds your hand through the entire process if like me you need it! He even helped chase hold ups in the chain on my behalf and worked closely with my solicitors to make what can be a daunting process really smooth. James also gave me really sound advice around my credit rating which helped me to improve it enough to have lots of borrowing options. I was getting concerned that I wouldn't be able to afford to move up the ladder from a shared ownership flat to a fully owned/mortgaged house but with James' help I'm the proud owner of my dream home (or at least it will be when I've put my stamp on it)! Thank you again James!
Cass-andra L-o
Cass-andra L.
18:25 15 Apr 17
As a first time buyer we had no clue where to start, James was friendly, personable, extremely knowledgeable and overall we feel lucky to of had his help. His honest advise and help made our first house purchase easy, exciting and quick! The whole process was complete in less than 2 months. Thanks so much we cannot tell you how happy we are!
Sarah Foreman
Sarah F.
16:05 09 Apr 17
After having a nightmare experience with previous Mortgage advisors/brokers i was finally put in touch with James through a friend,,,,, what a relief!!! James has been excellent throughout the whole process, very efficient and reliable. James stayed in touch with me through out the whole process and managed to find me an excellent deal! I am no longer dreading my fixed rate deal expiring as I know James will find me something just as great again in two years. Would definitely recommend using James!
Leanna Maou
Leanna M.
14:01 03 Apr 17
Just wanted to say a big thank you to James for all his help and advice. Being an older retired person (!) it is much more difficult to find a suitable mortgage but James managed it. Fortunately for me downsizing, the flat I am buying I now won't need a mortgage for. James was genuinely pleased for me. Nothing was too much trouble and his help and advice were invaluable. I would thoroughly recommend him to anyone looking for a mortgage.
Margaret Bowers
Margaret B.
09:07 05 Mar 17
James was recommended to me by a friend & I'm so very grateful that he was. Extremely helpful, knowledgable & professional. Always on hand with any queries or comments.. Thank you so much James. If I don't speak to you before, I'll be in touch when I remortgaged again.
Kelly Miller
Kelly M.
16:16 01 Mar 17
Got in contact with James in September. After having briefly spoken to him on the phone I realised he wasn't any original Brooker and was trying to rip off myself and my partner as we're first time young buyers. It was the best decision I have ever made to go with him very professional . He was truly reliable and would go above and beyond to cater the needs of us. Couldn't recommend him highly enough and has made our first experience of buying a brilliant one. We will for sure continue to go through James on further moves in the future and will happy pass his contact details on to anyone who is looking to buy. Thank you so much James for all your hard work and patience with us through the duration of the process. Total 5* standards. Once again thank you so much from the pair of us.
Tom Clarkson
Tom C.
11:53 27 Feb 17
Amazing support from James... Response within minutes of each question. Such helpful and supportive advise. James really goes out his way to help highly recommend x
Lauren Tapp
Lauren T.
17:29 08 Feb 17
I can't rate James highly enough. Never had to chase him once for information. He constantly kept us updated with every aspect of our mortgage process. A very warm and approachable person and nothing was too much trouble. I can say without doubt that I would highly recommend his services to anyone that is looking for a professional and courteous service from start to finish. Once again I'd like to say a big thank you to James and I look forward to dealing with him in the future. Absolutely excellent!!!!!
David Rogers
David R.
19:51 16 Jan 17
Buying a new house and applying for a new mortgage is certainly a daunting task, one my husband and I wasn't looking forward to committing too. I was recommended James by my neighbour who had just made the leap. Well let's just say we've never looked back... James has been incredibly professional throughout the whole experience, nothing is any trouble, and he is literally on the end of the phone whenever needed. James is not only reliable, but is genuinely caring about your situation and this adds a very personal touch to a normally stressful process. I can't thank him enough and he is my go to man for mortgages and life insurance from this day on. I would recommend James without a doubt to anyone. Thank you James. ��
Mary Ireton
Mary I.
20:40 09 Dec 16
James was recommended by a friend, I'm glad he was. James provided an excellent service and took all the stress out of finding a mortgage. I would definitely recommend James. Thank you James
Jo Derbyshire
Jo D.
07:22 09 Dec 16
We have recently used James' services to arrange our mortgage and life insurance whilst buying our home. We have been so impressed by his efficiency and dedication and he has been great at keeping us up to date at each stage. We will definitely be using his help again when it comes to remortgaging and we wouldn't hesitate to recommend him to others.
Katharine MHobinson
Katharine M.
20:51 21 Nov 16
James made the process from start to finish exceptionally easy. His friendly nature coupled with the fact he saved as significant amounts of money on our mortgage means I can't recommend him highly enough.
Luke Jacques
Luke J.
18:29 18 Nov 16
The remortgage journey can be complicated but James was fantastic and helped us enormously with the process and with our understanding of what would work for us and what would not be a great option. He is so responsive, easy to chat to, wants the best outcome for his clients - brilliant! We would highly recommend James to use for mortgage solutions.Thanks so much James!Kim and Jan
Jan Parsons
Jan P.
16:21 18 Nov 16
Fantastic mortgage advisor would highly recommend James very helpful, brilliant honest professional advice and always so fast to respond to any queries!! I would highly recommend to anyone looking for advice on mortgages/insurances etc to go to James, never made us feel we couldn't ask anything no matter how trivial it would be no pressure either such a brilliant guy!! Thank you James!!
L Isa W Atson
L Isa W A.
20:33 16 Nov 16
As first time buyers we had no idea what we needed to do to start the process of buying our desired house. But with just a short conversation James managed to remove all the mystery and filled us with confidence. Overall the entire process was mostly trouble free but when ever we did hit a snag, James was there, even at 8pm on a Friday evening!!! Even when we text him with a simple question he'd be straight on the phone to us. We honestly cannot rate this guy enough and it's down to him that we've managed to buy the house we wanted but thought we'd never get. Thank you James and we look forward to using you again in the years to come.Ben & Jess
Jess Hall
Jess H.
20:54 11 Nov 16
James made the daunting process of applying for our first mortgage easy. Any question we had was answered so quickly, even on weekends. A great service from a good bloke. Highly recommended.
Tob Yw Ells
Tob Yw E.
22:04 03 Nov 16
James was fantastic, kept us updated throughout and made a stressful process extremely easy for us. Thanks again James.
Ryan Walker
Ryan W.
14:19 19 Sep 16
After being let down by other mortgage advisors James was recommended to us by a friend, he has been excellent finding us good deal & we would definitely recommend him to our friends and family
Stuart Revill
Stuart R.
21:07 31 Aug 16
After being turned down by our current lender I made contact with James. We were buying a further share in our shard ownership house (staircasing).James found us a great deal and we are much better off each month as a result. He did all the hard work for us.Can't praise his service enough. I'll definitely use him next time I remortgage and would highly recommend.
Mtt Wael
Mtt W.
20:42 31 Aug 16
James was highly recommended by a colleague and everything they said about him was true. Highly efficient, always there for advice and makes the whole process completely hassle free. I've since recommended James to several friends and they have all received the same excellent service. I've already asked James to call me again when my current deal finishes as I'm confident he will once again secure me the best deal available and more importantly, make my life a lot easier when it comes to mortgages 🙂
Arvinder S. Marwaha
Arvinder S. M.
19:08 31 Aug 16
James came very highly recommended by a colleague who used his services. James was very professional and very accommodating working around my young family when I needed to speak to him. He has helped secure a very competitive mortgage and I would defiantly use him again. Thank you James
Jonny Tinker
Jonny T.
14:52 31 Aug 16
James helped my partner get some life insurance,nothing was too much trouble. We will be coming back to arrange a mortgage very soon. Thank you James for all your help.
Sarah Winson
Sarah W.
14:12 31 Aug 16
Personal and professional, would recommend to anyone. Great service
Jono Faulkner
Jono F.
12:51 31 Aug 16
Excellent service provided by James, so helpful & always available on the phone at any time of day required! We will definitely use his services again, thank you for everything James! 5* service
Lucy Jay Kelly
Lucy Jay K.
15:50 18 Aug 16
After many years worrying about getting another mortgage we found our Knight in Shinning Armour, James Furzer. With his relaxed yet professional attitude and manner he put both mine and my husbands worries at ease, from the first time we spoke. From the outset James showed us compassion and understanding for what we were embarking on, he never once pushed us into making a decision, and never came across 'pushy' he was always there on the end of the phone whatever the time and supported us 100% of the way. We have recommended James to anyone and everyone who are going through the same situation as us. James is a fantastic business man and we wish him all the luck he deserves, James is personal and above all very very professional.
Dory Zee
Dory Z.
20:38 15 Aug 16
Ok, I highly recommend James. He takes the stress out of the whole process. He is very flexible and certainly does go out of his way to help and conduct business at a time convenient to you. I can't speak highly enough of his service and very personable guy too.
James Emrys
James E.
22:16 28 Jul 16
James is honestly the best mortgage advisor we have ever used. Our process has been a long one (mainly due to me changing my mind on houses) and he has been amazing, always on the end of the phone and so quick with a response. Thanks to him we have managed to buy our dream home which we move into on Monday. I have been recommending him to everyone and will continue to do so. I really can't thank him enough. He is amazing! Reliable, professional and honest. Everything you need in a mortgage advisor! Thank you James
Sian Kaley
Sian K.
17:38 22 Jul 16
I couldn't recommend James highly enough. He works so hard and gives a top service.
James Andrew Levers
James Andrew L.
16:01 18 Jul 16
I quite simply wouldn't go anywhere else... Period!!Professional, reliable and informative from start to finish. A real breathe of fresh air.
Paul Alexander
Paul A.
13:29 18 Jul 16
In a few short days James was able to reduce my mortgage payments by over £200 per month! I can't believe how quick and easy he made it! A genuinely nice bloke who is very good at his job. Will definitely use again! Thanks James!
Jon Hardwick
Jon H.
09:50 15 Jul 16
James thanks very much for sorting our mortgage... It wasn't the most straight forward and required lots of work. But you did an amazing job. Highly recommend your services.
Dan Rainbird
Dan R.
18:18 12 Jul 16
I have just made contact with James today, and we are so happy that we made contact with him again and wouldn't go anywhere elseStar Quality *****
Smudger Smythe
Smudger S.
16:16 11 Jul 16
Excellent service from start to finish, would highly recommend his services to anyone, takes the stress out of mortgage searching, very helpful and friendly, topclass service will definately use again
Gemma Leanne
Gemma L.
20:33 30 Jun 16
James was the adviser for my first mortgage. I had no idea what the process was and James took it all over meaning I needed to do very little. I could not speak any higher of him and would certainly recommend his advice. I'm certain the fact that I now own my house is in part down to him.
Andrew Christian
Andrew C.
12:31 29 Jun 16
I would highly recommend James to anyone who needs anything to do with a mortgage or protection. He will scour the market for the best rate and assist wherever he can as quickly as possible. James was brilliant from start to finish and was always courteous and helpful. when we need to review ours again I will be going straightjacket to him. HIGHLY RECOMMENDED!!
Tallman Jackwez
Tallman J.
11:14 29 Jun 16
James was great from start to finish, he was helpful and my mortgage went through pretty quick, he was always there on the phone if you needed him and was always happy and professional
Nene Beames
Nene B.
09:38 28 Jun 16
James provided a very helpful and understanding service. Such an easy person to deal with and kept me constantly updated. Even when we encountered a problem, nothing was a bother. He listened to what I wanted and his advice was honest and in no way a hard sell like banks, building societies etc.
Stuart Fletcher
Stuart F.
18:59 27 Jun 16
James gave amazing service - we will be back again for sure.
Higgs Bean
Higgs B.
18:24 27 Jun 16
Can't speak highly enough of James. Excellent service and great advice
Jonathan Carr
Jonathan C.
17:39 27 Jun 16
My partner and I were 1st time buyers and didnt quite understand the mortgage jargon process. It was nice to meet James who then worked for police mortgages. He was one of the few advisors who had access across all lenders and products and who did not charge an upfront fee - (that was added onto our mortgage agreement), plus he knew a thing or two on the steps, and the order of purchasing our home. Top man and always available to talk to direct whatever time of day. Luckily, our application went smoothly - but I'll never go anywhere else again and will re-mortgage through him. Thanks James
Cheryl Murray
Cheryl M.
16:46 27 Jun 16
Recently moved house and obtained a new mortgage through James. His customer service is outstanding but on top of that - what a lovely guy! Certainly won't look anywhere else again when looking at my next mortgage deal. Thanks James and all the best
Sarah Wild
Sarah W.
16:08 27 Jun 16
James' help through the buying process was invaluable. From the beginning right through to the end James was always on hand to offer advice and reassurance. I have now moved into my new property and am convinced that the right mortgage product was found for me thanks to him.
Jay Tee
Jay T.
14:52 27 Jun 16
Absolutely fantastic. Always available for advice. Nothing too much trouble. Would definitely recommend him.
Asif Majeed
Asif M.
16:26 25 Jun 16
James helped me buy my first home back in November 2015, from the start if the process I found him extremely helpful, professional and answered all of my questions. He was available on the phone at all times (even when he was off duty!) and always emailed me back in a timely manner. I wish James the best of luck and will be calling him again when I need to review my mortgage! Thank You, Nikki x
Nikki Jackson
Nikki J.
23:19 18 Jun 16
James helped me and my family in August 2015 secure a great mortgage. He is professional, friendly and very efficient. Would highly recommend and I will be using his services again.
Laura CM
Laura C.
08:05 18 Jun 16
Excellent service, highly recommended. James went above and beyond to help with our mortgage. He would call us every Friday to update us on how the process was going. Our mortgage was approved in record time and a usually stressful time was made alot easier!
Rachel Hallam
Rachel H.
19:27 17 Jun 16
Never used a mortgage advisor before or even considered using one. Sent a few emails and James sent the most knowledge reply back. After numerous phone calls James sorted us out a very good mortgage and was always then when we needed him. He is highly recommended and will definitely use again 🙂
Chris Hallam
Chris H.
19:00 17 Jun 16
James is so different from your average adviser. He is genuine and makes you feel you are the most important customer he has. He became a friend almost from day one. He always communicated almost immediately, not sure if he ever got any time off!! We have recommended him to friends and colleagues and they in turn recommend him.We will of course continue to do business with him as we feel assured that we will be given the advice that is best for us not him!! Thanks James hope the business continues to go well.Kindest regardsWendy
Wendy Sipson
Wendy S.
16:31 17 Jun 16
Excellent service provided by James for me and my partner and the mortgage went through smoothly as James' knowledge was excellent.
Peter NK
Peter N.
15:29 17 Jun 16
James is the man. Easy to talk to, understands the issue at hand and helps no matter how silly the question! Went above and beyond for Helen and I and a last minute intervention from him helped to stop the whole deal from going down the pan. Top service, top chap. 100% recommend him to anybody. ⭐️⭐️⭐️⭐️⭐️
Jay Devine
Jay D.
15:02 17 Jun 16
James helped me and my wife the perfect house with fantastic mortgage deal. James was knowledgeable, helpful and explained the whole process in great detail making sure we understood it all. James even took a call from my wife when we thought the sellers were going to pull out and reassured her when he really didn't have to, which just showed us how much he cared about his clients. We will definitely be using him again when the time comes and couldn't recommend him enough!
Chris Cros
Chris C.
14:43 17 Jun 16
ABSOLUTELY EXCEPTIONAL SERVICE. James was professional throughout, he found us a great deal and made the whole process of arranging, securing and completing a mortgage deal easy and stress free. Can't recommended his services highly enough. We got the keys to our new home today and can't thank James enough for helping us with everything. Nothing was to much trouble. Always kept us up to date and we'll informed. Look forward to working with him again in two years when our deal is up. Thank you so much.
Denise Fardella Was Bolton
Denise Fardella Was B.
18:23 07 Jun 16
James was very efficient. We approached our bank and other brokers initially but James came up with the best rates for our remortgage. It wasn't just the rates which made up our mind to use James. He was available out of normal office hours via email or phone making it easy and stress free. Our remortgage was sorted and approved in just over a week. Would highly recommend. See you again in 5 years.
Ross Miles
Ross M.
22:13 06 Jun 16
James became indispensable to my partner and I throughout the mortgage phase of buying our property. He went above and beyond, often ringing me as late as 11pm to give me an update of my mortgage application due to my shift work and not always being available to talk at work. James was very clear and communicated everything to me. After the initial consultation I left the hard work to James as I was confident in his abilities and I trusted him 110% to get the best deal for me. He is very hardworking and I have recommended him to everyone I know who is looking to move or needs advice on mortgages. To finish, James is a really good bloke and a excellent professional in his field.
Dale William
Dale W.
19:43 06 Jun 16
James Furzer went above and beyond helping me with my mortgage. I wasn't able to use James when buying my first property so I know the difference between a good advisor and a REALLY good one. It is invaluable when you have your heart set on 'that' house.
Emma Field
Emma F.
11:26 06 Jun 16